M3AC SMS & Calls — Terms & Conditions

Effective August 11, 2026. Operated by M3AC LLC · Westerville, Ohio, United States.

1. Program overview

M3AC operates a text messaging (SMS and MMS) and telephone contact program for its employees and customers. Communications include operational updates, task reminders, schedule coordination, appointment confirmations, and customer-service follow-ups. This program is not used to send marketing or promotional content, and is not operated on behalf of any affiliate or third party.

2. Acceptance

By opting in through the sign-up form at m3ac.com/sms-signup, or by providing your mobile number to M3AC and asking to be enrolled, you agree to these Terms & Conditions and to the Privacy Policy. Consent to receive text messages or calls is not required as a condition of employment, of any purchase, or of receiving any service from M3AC.

3. Consent to receive text messages

By opting in, you consent to receive recurring automated SMS and MMS text messages from M3AC at the mobile phone number you provided. You represent that you are the account holder of that mobile number, or that you have the account holder's permission to enroll it.

4. Consent to receive telephone calls

By opting in, you also consent to receive telephone calls from M3AC at the number you provided. These may include:

Calls are placed from +1 (937) 646-7664. M3AC does not use automated calls for marketing or promotional purposes. Calls are placed at reasonable hours of the day in your local time. Your consent to receive calls is not a condition of employment, purchase, or service, and you may withdraw it at any time under Section 7.

5. Call recording

If your call to M3AC is not answered, you may be invited to leave a voicemail message. Voicemail messages are recorded and stored so that M3AC can respond to them. M3AC does not record live conversations unless you are told at the start of that call that it is being recorded.

6. Message and call frequency

Frequency varies based on operational activity. Typical volume is fewer than 10 text messages per recipient per day, and telephone calls are occasional rather than routine. Exact frequency depends on your role (employee vs. customer) and current business needs.

7. Message, data, and call charges

Message and data rates may apply to any messages you send or receive through this program, and standard call charges may apply to calls you receive, depending on your mobile carrier plan. M3AC is not responsible for any charges assessed by your carrier.

8. Opt-out

Text messages. You may opt out at any time by replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message. You may also unsubscribe through the web form at m3ac.com/sms-optout. Upon receipt of your opt-out request, M3AC will send one final confirmation and will not send further messages to that number.

Telephone calls. Replying STOP to any text message, or unsubscribing through the web form above, also withdraws your consent to receive calls at that number. You may additionally ask to stop receiving calls during any call with M3AC staff, or by emailing info@m3ac.com. Withdrawing consent does not prevent M3AC from returning a call you placed to us, or from contacting you where required for an urgent operational or safety reason.

9. Getting help

Reply HELP or INFO to any message to receive contact information. For any other questions or issues, contact info@m3ac.com.

10. Supported carriers

This program supports major U.S. mobile carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and Google Fi. Carriers are not liable for delayed or undelivered messages.

11. Availability & disclaimer

The M3AC messaging and calling program is provided on an "as is" and "as available" basis. M3AC does not guarantee that messages or calls will be delivered or completed successfully, on time, or without error. M3AC is not liable for any action taken (or not taken) based on the content of a message or call, nor for any failure or delay attributable to a mobile carrier or transmission provider.

This service is not a substitute for emergency services and cannot be used to contact emergency responders.

12. Changes to these terms

M3AC may update these Terms & Conditions at any time. Material changes will be reflected on this page with an updated effective date. Continued receipt of messages or calls after such an update constitutes acceptance of the updated terms.

13. Contact

Questions about these Terms & Conditions may be directed to info@m3ac.com.